1215 Makalapua PL Honolulu HI, 96817 December 10, 2011 Everblue Kamehameha Shopping Center 1620 N School St Honolulu HI, 96817 Dear Ever Blue, I am a frequent customer at Ever Blue; I come to shop at your store almost ever other month. I adore the sense of fashion your store has to offer at reasonable prices. You do a great job in keeping the facility sanitary with neat fitting rooms and clean floors. The clothes always seem to be organized on designated racks and in specific areas around the store to help buyers shop easier. I really appreciate that. However, one main concern I have for the store to help improve business is the training of the employees. I feel that it is necessary for the workers to be trained completely before assigning them to work the job independently. I recall a few times waiting to pay for my items which took about 20 minutes of me waiting in line with only 2 people who were in front of me. One of the main reasons was because the cashier was unable to work the register. She would constantly have to call another employee to help her out. Another reason of why it took so long for me to pay for my items was because the cashier was confused on which item she already scanned, which items she took tags off of, and even how much money she was supposed to give back. I remember one customer in front of me who came back to the desk while it was my turn to pay explaining that the clerk gave her change back a dollar short. Also in the fitting room, there was a time I had to search the whole store for someone to assist me to a door in the fitting room. From a high standard store like yours, I don't think it's acceptable to give customers any reason to say that you give bad service. Another example of a problem I encountered through a few visits to Ever Blue was the attitude of the employees. One incident that has happened to me is the service that the workers give, although they are polite to the customers through their friendly face and manners, the workers who attend the fitting room to help other customers to stalls looked like she didn't want to be there, it seemed as if she didn't want to get up from her chair just to place a tag onto a door for a customer. Just by the expression of attitude through the workers, it leaves some customers to feel uncomfortable about coming back to the store again if the attitude of workers seem to be as if they are unwilling to attend to customers or show no effort of wanting to help out in the store. I feel it gives customers the wrong impression of the store. I'm not expecting all your workers to come to work with a enthusiastic personality throughout the whole day, although I expect a certain amount of respect to show to the customers. I suggest to advice the workers to show enthusiasm to the customers and make sure to come to work with a positive attitude to show to other customers. Overall, I think your store does a good job in maintaining the status expected of Ever Blue. I just feel that these suggestions about the employees training and service will help your sales. I hope you take into consideration about what I've had to say of the store. I'm pretty sure with the constructive criticism I had addressed in this letter, it will help your business. I think that it's most important for stores with good service will help give customers the attitude to want to come back and shop again. Thank you for your time. Sincerely, Angelica Faylogna |
Wednesday, December 14, 2011
Ever blue final
Monday, December 12, 2011
Portfolio Parent Presentation
*I showed my mom my portfolio, she browsed through every page on my wix website and asked any questions if she was unsure of any of the assignments that I talked about. She went through my blogspot page just to see all the work I've done this semester. She was interested to see the how I was writing in my essays and how I was learning to improve on the way I wrote them as well.
QUESTIONS:
http://www.wix.com/anjellybean96/happy
QUESTIONS:
- What piece of writing did you like best in my portfolio and why?
- What did you like about my portfolio and sharing and what would you like to see me improve on?
- Which of the writing traits (ideas, organization, voice, word choice, sentence fluency) do you feel was most successful for me?
- Which of the traits of writing would you like me to improve on in the coming semester?
http://www.wix.com/anjellybean96/happy
Sunday, December 11, 2011
ever blue final
1215 Makalapua PL
Honolulu HI, 96817
December 10, 2011
Everblue
Kamehameha Shopping Center
1620 N School St
Honolulu HI, 96817
Dear Ever Blue,
I am a frequent customer at Ever Blue, I come to shop at your store almost ever other month. I adore the sense of fashion your store has to offer at reasonable prices. You do a great job in keeping the facility sanitary with neat fitting rooms and maintain clean floors. The clothes always seem to be organized on designated racks and in specific areas around the store to help buyers shop easier. I really appreciate that.
However, one main concern I have for the store to help improve business is the training of the employees. I feel that it is necessary for the workers to be trained completely before assigning them to work the job independently. I recall a few times waiting to pay for my items which took about 20 minutes of me waiting in line with only 2 people who were in front of me. One of the main reasons was because of the cashier unable to manage how to work the register. She would constantly have to call another employee to help her out. Another reason of why it took so long for me to pay for my items was because of the cashier being confused on which item she already scanned, which items she took tags off of, and even how much money she was supposed to give back. I remember one customer in front of me who came back to the desk while it was my turn to pay explaining that the clerk gave her change back a dollar short. Also in the fitting room, there was a time I had to search the whole store for someone to assist me to a door in the fitting room.From a high standard store like yours, I don't think it's acceptable to give customers any reason to say that you give bad service.
Another example of a problem I had encountered through a few visits to Ever Blue was the attitude of the employees. I have noticed the attitude the employees give to the customers. One incident that has happened to me is the service that the workers give, although they are polite to the customers, by the way they speak to them, they should also show a friendly expression in their faces on how they look at other customers in the store. Other times, the worker attending the fitting room to help other customers to stalls looked like she didn't want to be there, it seemed as if she didn't want to get up from her chair just to place a tag onto a door for a customer. Just by the expression of attitude through the workers, it leaves some customers to feel uncomfortable about coming back to the store again if the attitude of workers seem to be as if they are unwilling to attend to customers or show no effort of wanting to help out in the store. I feel it gives customers the wrong impression of the store. I'm not expecting all your workers to come to work with a enthusiastic personality throughout the whole day, although I expect a certain amount of respect to show to the customers. I suggest to advice the workers to show enthusiasm to the customers and make sure to come to work with a positive attitude to show to other customers.
Overall, I think your store does a good job in maintaining the status expected of Ever Blue. Although, I hope you take into consideration what I've had to say. Despite the negative comments I have mentioned, I appreciate how friendly & helpful majority of them are by asking if any customer is in need of assistance on finding or reaching any items. I also appreciate how they apologize for any confusion whenever there is a delay in paying for any items or assisting any customer wrong. I'm pretty sure with the constructive criticism I had addressed in this letter, it will help your business, because good service at stores gives customers the attitude to want to come back and shop again. I just feel that these suggestions about the employees training & services with help your sales. Thank you for your time.
Sincerely,
Angelica Faylogna
1215 Makalapua PL
Honolulu HI, 96817
December 10, 2011
Everblue
Kamehameha Shopping Center
1620 N School St
Honolulu HI, 96817
Dear Ever Blue,
I am a frequent customer at Ever Blue, I come to shop at your store almost ever other month. I adore the sense of fashion your store has to offer at reasonable prices. You do a great job in keeping the facility sanitary with neat fitting rooms and maintain clean floors. The clothes always seem to be organized on designated racks and in specific areas around the store to help buyers shop easier. I really appreciate that.
However, one main concern I have for the store to help improve business is the training of the employees. I feel that it is necessary for the workers to be trained completely before assigning them to work the job independently. I recall a few times waiting to pay for my items which took about 20 minutes of me waiting in line with only 2 people who were in front of me. One of the main reasons was because of the cashier unable to manage how to work the register. She would constantly have to call another employee to help her out. Another reason of why it took so long for me to pay for my items was because of the cashier being confused on which item she already scanned, which items she took tags off of, and even how much money she was supposed to give back. I remember one customer in front of me who came back to the desk while it was my turn to pay explaining that the clerk gave her change back a dollar short. Also in the fitting room, there was a time I had to search the whole store for someone to assist me to a door in the fitting room.From a high standard store like yours, I don't think it's acceptable to give customers any reason to say that you give bad service.
Another example of a problem I had encountered through a few visits to Ever Blue was the attitude of the employees. I have noticed the attitude the employees give to the customers. One incident that has happened to me is the service that the workers give, although they are polite to the customers, by the way they speak to them, they should also show a friendly expression in their faces on how they look at other customers in the store. Other times, the worker attending the fitting room to help other customers to stalls looked like she didn't want to be there, it seemed as if she didn't want to get up from her chair just to place a tag onto a door for a customer. Just by the expression of attitude through the workers, it leaves some customers to feel uncomfortable about coming back to the store again if the attitude of workers seem to be as if they are unwilling to attend to customers or show no effort of wanting to help out in the store. I feel it gives customers the wrong impression of the store. I'm not expecting all your workers to come to work with a enthusiastic personality throughout the whole day, although I expect a certain amount of respect to show to the customers. I suggest to advice the workers to show enthusiasm to the customers and make sure to come to work with a positive attitude to show to other customers.
Overall, I think your store does a good job in maintaining the status expected of Ever Blue. Although, I hope you take into consideration what I've had to say. Despite the negative comments I have mentioned, I appreciate how friendly & helpful majority of them are by asking if any customer is in need of assistance on finding or reaching any items. I also appreciate how they apologize for any confusion whenever there is a delay in paying for any items or assisting any customer wrong. I'm pretty sure with the constructive criticism I had addressed in this letter, it will help your business, because good service at stores gives customers the attitude to want to come back and shop again. I just feel that these suggestions about the employees training & services with help your sales. Thank you for your time.
Sincerely,
Angelica Faylogna
Tuesday, December 6, 2011
RB Revised Final
Influences of the media cause anorexia and bulimia in teenagers, which are dangerous ways of dieting that can lead to death. The media plays a big role in the way that majority of people look at themselves. The media gives us an update on what's in style & what isn't. From the way we dress & the way we talk, and for most teenagers, it is a priority to fit in. Through the society we live in, we are influenced through the use of magazines and the television. Celebrities also a play a huge role in the way we a influenced as well. We constantly imitate trends for actors/actresses to models and commercial adds. It is a natural problem for us to feel like we have to fit into this society. Majority of teenagers, from 57 percent of girls to 68 percent of boys with eating disorders feel that it is essential for the to be like everyone else.
Through television, the majority of commercials advertise only the skinny figured & light weight models. This is a fact, knowing that majority of models are required to a certain figure, some even have to be about 10% below the healthy body weight. Specifically for clothing models that advertise stores such as Macy's, Aeropostale, Gap, etc. the main thing they look at into choosing who to advertise their clothes through commercials are mainly from their body figure instead of facial appearances. Their main intentions are to make the viewers want to look as good as those wearing that brand of clothes. Also for Victoria Secret models, as many girls dream to become one of them, the requirements to be one are much more strict, the ideal height is 5'9-5'11 and the standard model size is 34 chest, 24 waist, and 34 hips. It is a a hard. This leaves teenage girls wanting and wishing to change almost everything about themselves only for the desire to fit the requirements and become one.
On popular shows viewed by the majority of kids and teenagers across America are influences of many young stars that act on shows on that channel. One major chanel specifically is nickelodeon, they have organized a few examples of how to stay in shape. One is the big help project, they encouraged kids to get involved in community services to get in shape & make a difference. Although their intentions were to advice the kids to help make a difference, I felt it was unrealistic knowing that they intentionally used the common actresses and actors of popular shows on the channel as a example. They showed them planting gardens without even breaking a sweat or ruining their make up or hair and still show that they have a great body because they stay active. I don't think that the message was at all affective to the viewers. Most kids tend to not take these projects seriously, for example another project they organized was the world wide day of play. It was the same exact thing, you basically watched the celebrities play games and sport but not any of them seemed out of breath & looking perfectly fine, but with an appearance of a good body to show of it. It didn't show the viewers watching a realistic example of how they stay in shape or how they were able to achieve that body image.
Nevertheless, from speaking of children's channels, another example would me Disney Channel, the majority of young actors they recruit to act on shows are of a a skinny body image as well. They specifically look for girls with a petite figure to play as fairies and girls with a long and thin body image to act as princesses. This gives other girls with dreams of becoming a fairy or princess like those on disney channel the intuitions of wanting to look exactly the same as them or to become just as skinny like them to become a princess, actor, or fairy. There isn't really a certain limit of when eating disorder can occur in a child, but through influences such as the desire to be like one of them, the media does a big role of how teenager and young children look at themselves, wanting to be "perfect" like those in the movies.
Most Importantly, the media does show of celebrities that have the same body type. Through the media, it easy to depict who is a popular celebrity or not. The main reason for that is in seeing who has a better ideal image of a "perfect" person. It are those models who everyone looks up to or hates because of what the media says is beautiful or out of style. For those shows who talk specifically about celebrity drama and competition such as the Insider. They are constantly sharing the latest information on how the celebrities are today and who is "hot" or who's "not". One episode talked about how celebrities were getting in shape after just delivering children, they were acknowledging those such as Kourtney Kardashian or Angelina Jolie, but then again changed the subject talking about having exclusive picture of Tyra Banks & Janet Jackson getting fat, they starting making fun of them & calling them "fat after fame". Things like that are a horrible example considering that most people are sensitive about the subject of body weight, it gave the wrong image on how people should look at themselves.
Overall, I for one again say that the media plays a huge role on the influences that most teenagers and young children look up to. Despite the fact of how powerful the messages through the media are, I say that it actually doesn't do a good job addressing the message of being yourself & being in shape when they have shows specifically telling you how to dress or how to look, & channels showing you workouts w/ commercials of people who have gotten in shape in a little amount of time knowing how unrealistic the results look through the commercial. All these examples and influences all are a part of the media. Also to celebrities and models who influence these messages of getting active when there are no realistic examples on how they are in shape but do tell their peers to be in shape and be just as skinny or masculine as them.
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